Site Accessibility - Explore Wilsonville

Site Accessibility

Access for All, at The Heart of It

ExploreWilsonville.com is built with site accessibility in mind — so that everyone can discover and enjoy all that Wilsonville has to offer. We follow recognized best practices and continually review our site to ensure it remains inclusive, usable and welcoming for all visitors.

Accessibility

Explore Wilsonville is committed to making our website accessible and usable for everyone, including people with disabilities. We strive to meet WCAG 2.1 Level AA.

Using This Site

If you use assistive technologies (screen reader, Braille display, magnifier, keyboard navigation, etc.) and the format or presentation of any content on this site interferes with your ability to access information, please contact us [jwilley@jayray.com]. To help us respond effectively, please include:

  • The web address (URL) of the content you were trying to reach
  • A description of the accessibility issue you encountered
  • The format in which you prefer to receive the content
  • Your contact information

Users who need accessibility assistance can also contact us by phone through the Federal Information Relay Service at 1-800-877-8339 for TTY/Voice communication.

What We Do to Improve Accessibility

When maintaining ExploreWilsonville.com, we follow these practices:

  • Semantic HTML and ARIA roles: Use proper headings, landmarks, labels and ARIA attributes to support screen readers and navigation.
  • Keyboard accessibility: All functionality is operable via keyboard (tab, enter, space, arrow keys, etc.).
  • Color contrast and non-color cues: We ensure text and graphics have adequate contrast and avoid conveying information by color alone.
  • Alt text for images and meaningful link text: Every meaningful image has alt text; links use descriptive text rather than “click here.”
  • Responsive design and no horizontal scrolling: The site adapts to different screen sizes without requiring horizontal scrollbars.
  • Avoidance of content that can’t be adjusted: We minimize fixed-size text, low-contrast UI, or locked zoom.
  • Testing and validation: We conduct accessibility testing (automated and manual) and address issues as they arise.
  • PDFs and documents: When we publish PDF or other files, we strive to make them accessible (readable by screen readers).
  • Continuous improvements: We monitor feedback, legal guidelines, new best practices and upgrade when needed.

Browser-Specific Accessibility Resources

Many modern browsers include built-in accessibility features and extensions. Here are some resources:

Limitations & Third-Party Content

While we aim for full accessibility, some content may not yet fully comply (e.g., legacy content, embedded third-party widgets, certain documents). If you encounter content that is not accessible, please contact us [jwilley@jayray.com] and we will provide it to you in an alternate format.

Embedded videos, maps or widgets provided by third parties may have accessibility constraints beyond our control. We make reasonable efforts to work with providers to resolve issues.